Refund policy

Return & Refund Policy

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all original tags attached.

Customers are responsible for return shipping costs. Once we receive and inspect the returned item, an approved refund will be issued to the original payment method.

Items that are damaged, worn, washed, or altered may not be eligible for a refund.

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can make it right.

Pero antes de guardar, hay algo que quiero que decidamos: ¿quieres permitir cambios de talla? Para una marca de ropa como Bertmeit, yo sí consideraría permitirlos, porque reduce el problema de que alguien compre una talla incorrecta y simplemente devuelva la pieza.